Forge App · Coming soon

Certified Atlassian admins, one click away

Quick Support embeds a live help channel right inside Jira. When your team hits a wall, they ask a certified Cobliq admin and get a real answer, without raising a ticket or leaving their work.

your-org.atlassian.net · Quick Support
CA Cobliq Certified Admin ● Online · avg reply < 5 min Our Cloud migration dropped half the issue links and the sprint history. Can we recover it? The link types weren't mapped in the migration plan. I can re-run a delta migration for links + sprints from the Server snapshot — no re-do needed. Will that touch the issues already migrated? No — it only backfills the missing fields. I've queued it and will confirm once it's verified ✓ Ask anything about your Atlassian setup… Send
Why teams will love it

Expert help, exactly when you're stuck

In-app
no portals or tickets, ask right where you work
Certified
real Atlassian-certified admins, not a bot or L1 queue
SLA-backed
response times that match your support plan
Ask in context

Help that already knows your setup

Because Quick Support lives inside your instance, our admins can see the context and often fix the issue for you, not just describe what to try.

  • Chat from any Jira or Confluence screen
  • Share the issue you're on in one click
  • Get answers tailored to your configuration
Quick ask
Common topics Workflows Permissions Automation Migrations Reports & JQL Describe what you're trying to do… Attach current issue: PROJ-482 Ask an admin
Tiered SLAs

Response times that match your plan

Quick Support honours the SLA of your service package, so the more critical your setup, the faster a certified admin is on it.

  • Launchpad: next-business-day responses
  • Scale: 24/7 chat, ≤ 4-hour response
  • Managed: 24/7 priority, ≤ 1-hour response
Support SLAs
Launchpad Business-hours chat Next day Scale 24/7 chat ≤ 4 hours Managed 24/7 priority ≤ 1 hour
How it boosts productivity

No more blocked work waiting on an admin

Small Atlassian questions stall big work. Quick Support removes the wait, your team gets unblocked in minutes by someone who can actually make the change, instead of filing a ticket and context-switching to something else while they wait days for a reply.

Be first to get Quick Support

We're rolling this out to existing clients first. Join the waitlist and we'll reach out when it's ready for your org.

Join the waitlist →